MyAccurate Pay Logo

Privacy Policy

MyAccurate Pay Privacy Policy

At MyAccurate Pay, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our digital wallet application.

App Permissions Declaration

Below is a formal declaration explaining why and how MyAccurate Pay requires certain permissions to provide you with secure and efficient banking services:

Internet Access (Network Access)

MyAccurate Pay requires internet permission to contact our secure back-end system, enabling you to access your account, make transactions, and receive real-time updates on your financial activities.

Device Vibrate Permission

This permission allows the application to notify you through vibration when important notifications arrive, ensuring you never miss critical account alerts or transaction confirmations.

Wi-Fi State & Network Status

We access your wireless network status and network state permissions to monitor your connection quality and notify you of any disconnections that might affect your transactions.

Phone State (Mobile Information)

For enhanced security, we collect your device information for our records. When a new device attempts to log in, we notify you and seek confirmation to protect your assets and account security.

Camera Access

Camera permission is used during customer onboarding to photograph your identifying documents and record a selfie video for identity verification and account security purposes.

Data Collection and Usage

We collect and use your personal information only for the purposes stated above and to provide you with the best possible banking experience. Your data is processed in accordance with applicable data protection laws and regulations.

  • Personal identification information for account verification
  • Device information for security and fraud prevention
  • Transaction data to provide banking services
  • Communication preferences for notifications and updates

Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for all data transmission
  • Secure servers with regular security updates
  • Multi-factor authentication for account access
  • Regular security audits and compliance checks
  • Biometric authentication options for enhanced security

Your Rights

You have the right to:

  • Access your personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability
  • Withdraw consent at any time

Third-Party Services

We may use third-party services to enhance your banking experience. These services are carefully selected and must comply with our strict privacy and security standards. We do not sell, trade, or share your personal information with third parties for marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the app or via email.

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

  • Email: privacy@myaccuratepay.com
  • Phone: +254 116 333 000
  • Address: Nairobi, Kenya

Last updated: 7/17/2025

This privacy policy is effective as of the date of last update and applies to all users of the MyAccurate Pay application.